The Technology Fallacy

We all know someone who doesn’t use email, doesn’t carry a smartphone, and shuns social media. Increasingly, we face uncertainty about the impact of new technologies on the work we do and on the organizations where we work. In some cases, this uncertainty is accompanied by fears of jobs being lost to cheaper and more effective technologies. As companies struggle to adapt to the changes wrought by technology over the past two decades, this disruption shows no signs of slowing down. If anything, the magnitude of the changes coming down the pipeline for the next decade or two will likely prove to be even more significant and disruptive.

When technological disruption of human jobs happens, it will likely occur in two stages – first augmenting and enhancing the human worker, then replacing the human altogether. The implication is that many jobs will…

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